Quality management at Diak
Quality management refers to the practices of monitoring, maintaining and developing the quality of the higher education institution’s operations.
At Diak, the aim is that quality management should be an intrinsic part of the everyday activities of both staff members and students and support open and interactive culture across all our activities.
Diak’s quality system provides the framework and defines the responsibilities and measures of continuous development. The quality system covers all functions of the UAS, from its core tasks to support services and management.
Each staff member and student contributes to the quality of Diak’s operations.
During 2020, the Finnish Education Evaluation Centre FINEEC carried out a re-audit of Diak´s quality system and has issued a quality label to the university, which is valid for six years from 16 December 2020.
Diak’s quality system meets the national criteria for quality management in higher education and is in line with European principles and recommendations for quality management in higher education.
Diak’s overall quality system received the best possible assessment, being at an advanced stage. In addition to Diak, only two other universities have been assessed at an advanced level.
Continuous development
The quality system is based on the cycle of continuous improvement, which consists of operational planning, implementation, monitoring, evaluation and development.
Quality work is closely linked to Diak’s strategy and the associated targets and annual resource planning. The quality system supports Diak’s strategic aims.
The provision of reliable monitoring and assessment data is an important part of the quality system. In addition to the monitoring of statistics and target outcomes, feedback from students, staff members and stakeholders is also an important source of information. Feedback provides the basis for our operational development.
Diak participates in the quality system audit of the Finnish Education Evaluation Centre every six years and develops its quality system based on the auditors’ recommendations.
Contact
Head of Quality Merja Merasto
+358 (0)50 350 1916, merja.merasto@diak.fi
News about quality and development
The lower and higher degrees of the Diaconia University of Applied Sciences are clearly the most recommended when compared to other Finnish Universities of Applied Sciences. This can be seen in the report carried out by Viivain Ltd’s Osviitta® information service, which is based on the answers received from career monitoring surveys of universities of applied sciences.
In 2020, the Finnish Education Evaluation Centre FINEEC conducted a re-audit of Diak and issued a Quality Label that will be valid for six years, starting from 16 December 2020.
The quality system of Diaconia University of Applied Sciences is audited between 1st and 2nd of September 2020 by external auditor team set up by the Finnish Education Evaluation Centre Karvi. The evaluation round is a retake, because Diak’s quality system did not meet the requirements of the last audit in 2017.